NSW Schooling re-platforms incapacity entry portal on Salesforce – Cloud – Software program

The NSW Division of Schooling is to construct a brand new cloud-based platform to permit college students with disabilities to request extra help.

The brand new Salesforce Schooling Cloud-based portal is because of be rolled out in 2025 and kinds a part of an effort to “scale back administrative burden on colleges and take away outdated methods”.

The division’s present entry request platform relies on JBOSS and OpenShift.

It has now contracted Sydney-based Salesforce associate Ingenuity Companions to design and develop the brand new platform till August 2027 at a value of $5 million.

In an announcement to iTnews, an NSW Schooling spokesperson stated the “new entry request system is ready to be rolled out in late 2025 to streamline and help the availability of sources for college students with disabilities.”

“Salesforce Schooling Cloud was chosen because the platform, consistent with the division’s ‘reuse earlier than rebuild’ coverage, guaranteeing cost-effectiveness and alignment with the longer term state structure,” the spokesperson stated.

“Leveraging this cloud-based platform additionally minimises danger by utilising present departmental experience.”

NSW Schooling already makes use of Salesforce for its CRM, case administration and grants managements capabilities. 

The state authorities lately prolonged a whole-of-government cope with Salesforce until June 2028, bringing the total period up to a decade.

The state authorities first signed the deal, alongside one with Microsoft, in 2018 to better exploit the “collective buying power” of its departments and agencies.

This was then prolonged in 2022 and 2023, with Salesforce’s acquisitions of MuleSoft, Tableau and Slack being added within the latter modification.